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Data Protection

Data protection

Brunswick Dental Practice complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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View Our Latest Blog
View Our Latest Newsletter
🌟 Teamwork, Growth & Exceptional Patient Care! 🌟

Our latest team event was all about levelling up and ensuring we continue to deliver the best possible patient experience. From insightful learning sessions to team-building moments, it was a day of growth, collaboration, and inspiration! 💡💙

A huge thank you to Michael Bentley and Practice Plan for supporting this incredible day. 🙌 @mikeybentleygreen @practiceplan 

Want to know more? Read all about it in our latest blog! 📝 Click the link in our profile to check it out. 🔗✨

#TeamGrowth #PatientExperience #LevelUp #PracticePlan #AlwaysLearning
📢 Practice Closed Today for Staff Training 📢

Our practice is closed today for staff training to ensure we continue providing you with the best care possible. We will re-open at 9 AM tomorrow. 🕗
For any dental emergencies, please use the appropriate contact numbers below:
🅿️🅿️ Practice Plan Patients – Call 0808 1698 117 📞
🚨 All Other Patients – Please call 111 📞

We’d like to remind our membership patients that calling the above emergency numbers during our working hours may incur a charge. We apologise for any inconvenience this may cause. Our practice will be open first thing on Wednesday morning, we have additional emergency slots and we will do our best to accommodate you. Thank you for your understanding! 😊

#StaffTraining #ContinuousImprovement #EmergencyCover #BackTomorrow
🚑 First Aid Champions! 🏥

Recently, Laura and Jo attended a First Aider’s course provided by the North East Ambulance Service. Thanks to their training, they are now fully equipped and confident in providing first aid support to both our team and patients whenever needed.

At our workplace, all staff also attend annual CPR and Basic Life Support training, ensuring we’re always prepared to respond in an emergency. 💙

A huge well done to Laura and Jo for taking this important step in keeping everyone safe! 👏👏

#FirstAidTraining #SafetyFirst #CPR #Teamwork #NorthEastAmbulanceService 🚑💙
✨ Smile Transformation Alert! ✨

One of our lovely patients came to us wanting to replace her upper front central tooth, which was loose and had an exposed root and discoloration. After exploring her options, she chose a Dental Implant for a long-lasting, natural-looking solution.

🦷 Here’s what we did:
✅ Extracted the tooth & performed a gum graft to improve recession
✅ Provided a temporary crown for a seamless transition
✅ Completed teeth whitening for a brighter smile
✅ Finally, fitted her permanent implant crown—and just look at that result! 😍

Her smile is now beautifully restored, and she couldn’t be happier! 💙

If you have a loose, discolored tooth, exposed roots, or an old crown/bridge, we can help!

📞 Call us: 0191 2368191
📧 Email us: implants.brunswick@gmail.com
🌐 www.brunswickdental.dental

#BrunswickDental #SmileTransformation #DentalImplants #GumGrafts #CosmeticDentistry #HappyPatient
🌟✨ Gum Recession Surgery now available at Brunswick Dental! ✨🌟

Have you ever wondered if gum loss can be repaired? The answer is YES! 💪 Here’s a recent success story where Nigel performed perio surgery to correct gum recession on a delighted patient. 🦷

📸 Photo 1: Before surgery, the circled area reveals the patient’s gum recession above the tooth.

📸 Photo 2: Nigel skillfully removed healthy soft tissue from the roof of the mouth for a gum graft, then stitched the site.

📸 Photo 3: Witness the gum graft in position, soon to fuse seamlessly with surrounding gum tissue. 

📸 Photo 4: Just a few weeks post-surgery, the roof of the mouth is fully healed.

📸 Photo 5: 8 weeks post-surgery, behold the incredible success! The gum graft has beautifully fixed the patient’s gum recession, leaving them with a radiant and confident smile. 😁🌈

🎉 A very happy patient who can now smile with confidence! 🎉

#GumRecessionRepaired #ConfidentSmiles #DentistNewcastle #DentalCare #SmileMakeover #PeriodontalSurgery
✨ Smile Transformation by Dr. Gough! ✨

Another amazing smile makeover! This patient’s journey included:

✔ Extractions & hygiene treatment
✔ Immediate dentures – a temporary solution placed right after extractions to restore function and maintain appearance
✔ Upper complete denture & lower partial denture – once the extraction sites healed and the gums stabilised, permanent dentures were custom-made for the patient.

💡 What are Immediate Dentures?
Immediate dentures are custom-made prosthetic teeth placed on the same day as tooth extractions. They help protect the gums, support healing, and ensure you never go without teeth!

Now, they can smile with confidence again! 😁💙

Thinking about a smile makeover? Book a consultation with Dr. Gough today! 📞 Call 0191 236 8191 to get started.

#SmileMakeover #BeforeAndAfter #DrGough #ConfidentSmile #ImmediateDentures #DentistNewcastle
🦷✨ Happy National Dentist Day! ✨🦷

Here at Brunswick Dental, we want to give a huge shoutout to our amazing dentists who work tirelessly to keep Brunswick smiling! 😁💙 Their dedication, skill, and care make a difference in our patients’ lives every single day.

We’re so lucky to have such a fantastic team—thank you for all that you do! 👏💙

Show some love for our wonderful dentists in the comments! 👇💬

#NationalDentistDay #BrunswickDental #ThankYouDentists #KeepingBrunswickSmiling
🌟 Supporting Mental Health in the Workplace 🌟

We’re proud to share that our amazing Practice Manager, Sarah, has recently completed an intensive 4-day Mental Health course! 👏

Through this training, she has gained a deeper understanding of mental health and wellbeing and can now identify early signs and symptoms of mental health concerns. This means she’s even better equipped to support our team and promote a positive, healthy workplace. 💙

Mental health matters, and we’re committed to ensuring our staff feel supported every step of the way! 💬✨

#MentalHealthMatters #WellbeingAtWork #SupportingOurTeam #MentalHealthAwareness #BrunswickDental
✨ Another Smile Restored at Brunswick Dental! ✨

Nigel has worked his magic once again! This patient came to us feeling self-conscious about a growing gap between her teeth and discomfort while eating. She wanted a permanent, fixed solution – and that’s exactly what Nigel delivered!

With a single dental implant, a gum graft, and a custom crown, her smile is beautifully restored. And here’s the best part – even during the healing process, she had a fixed temporary crown! This means no gap or denture was needed while the implant was settling. Not only is she smiling with confidence, but she’s also enjoying her favourite foods again! 🍽️😁

Considering dental implants? Don’t wait any longer! Book your FREE dental implant consultation today:
📞 Call us on 0191 236 8191
📧 Email our dedicated implant nurse at implants.brunswick@gmail.com

#BrunswickDental #DentalImplants #SmileRestoration #ConfidentSmile #DentalCare #NoMoreGaps #DentsplySirona #DentalImplantsNewcastle
🦷✨ National Children’s Dental Health Month! ✨🦷

Choosing the right toothbrush for your child is the first step toward a lifetime of healthy smiles! 💙 At Brunswick Dental , we’ve put together a handy guide to help you make the best choice. 

Check out our latest blog now 👉 Link in bio!

#ChildrensDentalHealthMonth #HealthySmiles #BrunswickDental #OralHealth #KidsToothbrush #DentalCare #ParentingTips #DentistNewcastle #
🎉 500 Followers! 🎉

A huge THANK YOU to each and every one of you for your support, likes, comments, and shares! 💙 Your engagement means the world to us, and we’re so grateful to have such an amazing community.

Let’s keep smiling together! 😁  Keep following @brunswick.dental for more updates, tips, and dental care insights. 🦷✨ #ThankYou #500Followers BrunswickDental #DentistNewcastle #NewPatients
🦷 Do you grind your teeth?
Excessive teeth grinding (bruxism) can wear down enamel, leaving your teeth looking shorter, chipped, or uneven. Composite bonding is a simple and effective way to restore and reshape your teeth, giving you back a natural, healthy smile!

✨ Are you looking to restore your smile this year?
Composite bonding is a minimally invasive, pain-free solution that:
✔ Repairs chipped, worn, or discoloured teeth
✔ Closes small gaps without braces
✔ Reshapes uneven teeth for a more symmetrical look
✔ Provides instant results in just one visit!

👨‍⚕️ Dr. Gough is here to help!
Whether you grind your teeth or just want a smile makeover, composite bonding could be the perfect solution for you. Book a consultation with Dr. Gough at Brunswick Dental today and take the first step toward your dream smile!

📅 Appointments available from April, call us today 0191 236 8191

#BrunswickDental #CompositeBonding #SmileMakeover #HealthySmile #TeethGrinding #Bruxism #CosmeticDentistry #NewcastleDentist